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* Free shipping for Foodcube orders over $2499, regular shipping: $249 per Foodcube order. Soil $20.00/bag.
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Our customer service team is available 7 days a week from 8:00 AM to 4:30 PM (CST), except for holidays. You can call us at (866) 597-1888, use our online chat, or send us an email at [email protected].
We are working 7 days a week to take care of our customer's needs. You can expect a response to emails or voicemails left outside of business hours within 24 hours; we often respond more quickly than that during the workday.
Yes, we can be reached at (866) 597-1888.
Due to our workload, in-stock items usually are prepared for shipment within next business day, and then are scheduled for UPS/FedEx pickup. If more than 5 business days have passed since you ordered something that is In Stock and you have not heard anything, please contact Customer Service at [email protected].
The estimated fulfillment date is listed on the product page, please only place your pre-order if you are OK with the waiting time. Your order confirmation email will also have the fulfillment date.
The restock time will be listed on the product page. If you cannot find such info, please contact our customer support.
Yes, we do. We can ship to these addresses with extra shipping cost. Please contact Customer Service at [email protected] with your address and the details of your order (quantity, type, and color of beds) and they can provide you with a quote!
Because of the weight of our packages, there may be some panels bent in transit if UPS/Fedex handle it in a rough way. No worries, you can fix this easily so your gardening isn't delayed. Our panels are manufactured through a bending process from flat steel coils, in other words, they were bent before. It will not affect the corrosion resistance to bend them back. It may be hard to bend all the panels at one time, but you can always bend them back one by one. Here is an instructional video you may find helpful: https://vimeo.com/583857883/0fd536aa86.
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We definitely don't recommend you doing this as we cannot vouch for the stability of a bed like that and the warranty will be voided.
A better option would be to get a 32" Tall round bed with a diameter for 42".
If you are determined to have the 24" diameter with these beds, then you would need 304 stainless steel hardware, a drill to make holes in the metal, eye protection, and an anti-rust sealant to prevent corrosion at the new holes with exposed metal.
Again, definitely not a recommendation and the warranty will be voided. However, we would love to see pictures if you give it a try!
If you have any other questions, feel free to reach out to our customer service team at hello@vegogarden.com or at (866) 597-1888!