FAQs

Frequently Asked Questions

General
Material
Safety Design
DIY Configurations
Installation
Seedlings
Customer Service
Order & Shipping
Misc
Watering
Device
APP
What is a 10-in-1, 9-in-1, 6-in-1 and 4-in-1 Modular Design?

Vego Garden kits feature innovative modular design, which means you can assemble a kit into various configurations. For example, in a 9-In-1 Kit, there are 9 possible configurations to fit your raised garden bed plans.

Why do you offer your beds in 17" and 32" heights?

Most raised beds are less than 11", which isn't enough for healthy roots to grow - especially when you're gardening in a fresh area where soil quality is poor. Deeper soil means deeper roots and happier plants. Many root plants, such as carrots, need extra height for the root to stretch, so 17" is optimal. Higher beds also mean you will bend over less, saving your back.

We launched the 32" extra tall series for the first-class gardening experience. We call it stand-up gardening beds because you can enjoy hours of gardening pleasure without a sore back.

Are the beds bottomless?

Yes, the beds are bottomless. This allows excess water to escape, preventing root rot, and allows worms to get into the bed. By using bottomless beds, you can help plant roots access the nutrients below ground.

What are Vego Garden Metal Raised Beds made from?

Vego Garden metal raised beds are made from a Zinc, Magnesium, and Aluminum coated steel. We have combined this metal with our award-winning AkzoNobel paint to develop a new material which we call VZ 2.0. The first material of its kind, VZ 2.0’s exceptional performance has been verified at the Texas A&M National Corrosion & Materials Reliability Lab. Durable and long-lasting, it provides superior performance and corrosion resistance under different environmental conditions.

What are the benefits of Aluzinc Steel compared to other materials

Extreme Corrosion Resistance: Compared to wooden or plastic beds, Aluzinc is 7x more resistant to corrosion and rust, and 3-7x more resistant than regular galvanized steel. The corrosion rate (the thickness of the Aluzinc coating lost every year in normal environments) is a maximum of 20% of one micron (0.2 μm). Theoretically, the useful life of Aluzinc in normal environments is more than 100 years. In real life, Aluzinc has lasted more than 20 years in severe marine environments, though in the first year the coating loses up to 0.4 μm.

Superior Heat Reflection: Aluzinc Steel has superior Albedo capacity. Albedo is another name for reflectivity, a measurement of how much light that hits a surface is reflected without being absorbed. Research shows that soil in galvanized steel stays at an optimal and more even temperature when compared with wooden, concrete and dark plastic beds, which soak up summer sun during the day and stay hot into the night. Research also shows that galvanized steel beds have extra benefits of improved fruit set rate, blush color and maturity.

Incredibly High-Strength: The surface of Aluzinc is twice as hard as regular galvanized steel, and more than 5x harder than wood or plastic. With high wear resistance, Vego raised beds hold soil for decades without deforming.

No Soil Contamination: While treated wood and plastic degraded under extreme temperatures, Aluzinc material will not leach chemicals into plants or soil. This helps create the highest quality soil for organic gardening. 

100% Green and Recycle Material: With a long useful life, Steel is an environmentally-friendly material made using a "green process." Not only is it 100% recyclable, steel is also the world’s most recycled material.

Will Vego Raised Beds overheat in extreme conditions?

Definitely not. Vego is made from Aluzinc coated steel, which has superior Albedo capacity. Albedo is another name for reflectivity, a measurement of how much light that hits a surface is reflected without being absorbed. Research shows that soil in galvanized steel stays at an optimal and more even temperature when compared with wooden, concrete, and dark plastic beds, which soak up summer sun during the day and stay hot into the night. Research also shows that galvanized steel beds have extra benefits of improved fruit set rate, blush color and maturity.

Before Vego released Aluzinc Steel Raised Beds, our friends in Australia have used it in gardening for over 100 years. In fact, it's the most popular raised bed material on the market.

Is it safe to grow fruit in Vego Raised Beds?

Yes, absolutely. Vego Raised Beds are made from galvanized steel with an Aluzinc coating, which lasts for decades in extreme conditions. All materials used are 100% recyclable and manufactured by a “green process.” It requires very high acidity to break down Aluzinc coating, and most garden soils are neutral, so there is little to no impact. Additionally, the metal materials are naturally found in soil, enhancing soil health.

Similar material has been widely used in water tanks, and Aluzinc steel is the most popular garden bed material in Australia.

How thick are Vego Raised Beds? Are they strong enough to hold soil?

Vego uses extra strength Aluzinc coated steel sheet in 0.6 mm thick. Different brands have different ways to define the gauge of thickness, please always ask them about the actual thickness before you make your purchase. This heavy-duty material is strong enough to hold soil for decades and has a lifespan 7x longer than wooden or plastic beds.

How does this material compare to the classic series?

-Our Classic series utilizes VZ2.0, a material perfect for personal use by casual and professional gardeners alike. With the Modern series, we have moved to a commercial grade, powder coated, galvanized steel.

How long will these last?

-Much like our Classic line of beds, you can expect these to last 20+ years.

Are Vego Raised Beds safe for children and the elderly?

Vego is probably the safest garden raised bed on the market. It features an oval shape instead of the standard rectangular design to eliminate any sharp corners. Everything is smooth and safe. The top edges are rolled over, and we also include safety rubber strips for added security.

What is the safety edging cover? Do I have to install it?

The safety edging cover is a soft trim we provide for the top edge of our raised beds. It's a durable material that covers any exposed steel edges, eliminating safety hazards. Yes, you will need to install it. After your Vego raised bed is assembled, simply push the safety rubber edge onto the top edge.

How do I make customized sizes?

Each kit offers various possible configurations, and we further extend the possibilities with our extension kit. The Extension kit has panels, rods, and hardware to build extra long garden beds.

Can I buy extra corner pieces?

You can check out our Herb & Berry gardens, which are each made of 4 corner panels.

When will we have extension kits for Extra Tall beds?

Unfortunately, due to the complexity of extra tall beds, the easiest way to extend them is to purchase multiple sets, as we don't have pre-made extension kits for Extra Tall beds.

How do I assemble my Vego Raised Beds?

Assembling the beds is as simple as tightening up the bolts. Please pick your configuration and assemble your beds using the hand wrench included in the kit. There is no cutting or drilling required.

What kind of surface can I place the beds on?

You can put your Vego Raised Beds on any surface, including the grass, soil, concrete, pavers, or tiles. It is most recommended to place your Vego bed on top of grass or soil.

Can the beds be placed on concrete?

The only drawback is the soil will stain the floor. You can line the bottom of your garden bed with landscaping fabric to help keep the soil from seeping out, if you can only place your bed on concrete.

How do I fill a raised garden bed?

We have a page for methods of filling garden beds using the Hügelkultur method, please refer to the link here:

https://vegogarden.com/blogs/academy/how-to-fill-raised-garden-beds-and-save-money.

Is this garden bed easy to assemble and move around?

Our Modern line of beds take roughly 20 minutes to assemble, meaning you can get straight back to gardening in almost no time at all!

How should I care for my seedlings after I receive them?

Take your seedlings out of the package before carefully removing each individual plant from their respective cartons. Be careful as the soil may have lightly dispersed during transportation.

Your seedlings may have dried out a little during travel. If the soil is dry to the touch, give your plants a bit of water.

Give your plants the chance to get acclimated to their new home. Place them in a warm, sunny spot for 1 to 2 days so they can recover from their journey before planting.

When is the best time to plant seedlings in my area?

It will depend on where you live. To learn more, you can make use of the transplant date calculator towards the top of the product page for the seedling you are interested in. You can also scroll down to the “Know Your Zone” section to learn more about the specific plant and to make use of our Hardiness Zone tool. Just enter your zip code!

What kind of soil should I use for transplanting seedlings?

Ideally you will use a soil that is well-drained and high in organic matter content, like Vego Garden’s Finishing Soil.

How often should I water my seedlings?

You’ll water as needed. You want them lightly moist but not soaked, like a wrung out sponge. Don’t let them dry out or some damage could be done.

Do you offer any organic or non-GMO seedlings?

Our plants are all non-GMO, but are technically not organic. Our plants are all grown using low-input IPM practices. We are unable to secure an organic provider that is large enough to meet our order volume, so we went with a provider that uses the least persistent, lowest impact treatment products possible from their perspective. *Moving forward we hope to find more organic options.

Do you have any recommendations for fertilizing seedlings?

We recommend a fertilizer that provides essential vitamins & minerals and feeds the indigenous soil microbes, like our Organic Slow Release Fertilizer (NPK 6-2-4).

Can I plant my seedlings directly into the ground or should I use containers?

No matter what, you will do better with a prepared soil, like our Vego Garden Finishing Soil, rather than directly into the ground. To further enhance the experience you can plant in a raised garden bed or self-watering planter. To learn more about the benefits of growing in containers, check out this blog

What kind of sunlight do the seedlings require?

All of our plants need 6-8 hours of direct sunlight once hardened off.

How can I reach out to customer service?

Our customer service team is available 7 days a week from 7:30 AM to 8:00 PM (CST), except for holidays. You can call us at (866) 597-1888, use our online chat, or send us an email at hello@vegogarden.com.

What is the customer service response time?

We are working 7 days a week to take care of our customer's needs. You can expect a response to emails or voicemails left outside of business hours within 24 hours; we often respond more quickly than that during the workday.

Do you have a phone number I can call?

Yes, we can be reached at (866) 597-1888.

What is the estimated delivery time on in-stock items?

Due to our workload, in-stock items usually are prepared for shipment within next business day, and then are scheduled for UPS/FedEx pickup. If more than 5 business days have passed since you ordered something that is In Stock and you have not heard anything, please contact Customer Service at hello@vegogarden.com.

When will the Pre-Order items be shipped out?

The estimated fulfillment date is listed on the product page, please only place your pre-order if you are OK with the waiting time. Your order confirmation email will also have the fulfillment date.

When will [out of stock item] be back in stock?

The restock time will be listed on the product page. If you cannot find such info, please contact our customer support.

Do you ship to Alaska, Hawaii, or countries other than the USA?

Yes, we do. We can ship to these addresses with extra shipping cost. Please contact Customer Service at hello@vegogarden.com with your address and the details of your order (quantity, type, and color of beds) and they can provide you with a quote!

What if the package gets damaged during shipping?

Because of the weight of our packages, there may be some panels bent in transit if UPS/Fedex handle it in a rough way. No worries, you can fix this easily so your gardening isn't delayed. Our panels are manufactured through a bending process from flat steel coils, in other words, they were bent before. It will not affect the corrosion resistance to bend them back. It may be hard to bend all the panels at one time, but you can always bend them back one by one. Here is an instructional video you may find helpful: https://vimeo.com/583857883/0fd536aa86.

What is the best raised garden bed?

When choosing a brand or type of raised garden bed, you should take into consideration the durability and longevity that you want for your bed. Vego Garden is the industry leading brand in modular metal garden beds, utilizing the best material and hardware in their designs and offering bigger and better choices than their competitors.

How do you make a Hugelkultur garden?

In the Hugelkultur method, large pieces of wood are laid at the bottom of the garden bed as they will take the longest time to decompose. Smaller pieces are placed on top of the larger pieces to fill space, such as branches and sticks, and then filled with grass clippings, leaves and kitchen scraps, while compost and topsoil consist of the top two layers. For more detailed information, refer to this article.

Is Aluzinc safe?

Our raised beds are safe to grow vegetables, fruits and other edible plants in. While treated wood and plastic degrade under extreme temperatures, Aluzinc steel will not leach chemicals into plants or soil. This helps maintain the highest quality soil for organic gardening. Aluzinc steel provides superior performance and corrosion resistance under numerous environmental conditions. The metal and paint used to construct our beds will not leach any harmful contaminants into the soil.

How do you fill a raised garden bed?

Calculate the amount of soil you will need (cubic feet/yards) using the dimensions of your raised garden bed. Keep in mind that the number should include the soil mixed in with compost. Your soil mixture should be 60% topsoil, 30% compost, and 10% potting soil. As soil can be quite expensive, we suggest you try the Hugelkultur method if you want to save money. Once you have obtained the soil, fill it near the top. The exact amount is determined by the type of plants you will be growing and personal preference. Make sure to refrain from tilling the soil as this can dry it out.

Should I put rocks on the bottom of my garden bed?

You should avoid putting rocks in the bottom of your garden bed. A common myth is that this will improve drainage. Instead, this can actually increase water saturation levels as well as allow gravel to mix in with your soil, which can prove very difficult to remove later on.

Are metal or wooden raised garden beds better?

Although wood is a cheap, widely available material that is easy to customize, it lacks durability and longevity. Many treated wooden beds also contain chemicals that can leach into the soil. Although metal garden beds are pricier initially compared to wooden beds, they offer the best long-term solution and value for home gardeners. Our metal raised garden beds can last for as long as 20 years before needing replacement, and only require minimal maintenance.

Is it safe to grow vegetables in plastic containers?

Growing vegetables in plastic containers can be safe as long as you are able to identify the plastic as safe for growing food. Some plastics can leach harmful toxins into the soil, especially if exposed to sunlight for prolonged periods of time, making them unsafe for growing vegetables.

Is galvanized steel ok for a vegetable garden?

Galvanized steel is safe to use for a vegetable garden. Although it contains zinc, it does not leach into the soil in a way that may cause harm, which makes these beds completely safe to grow vegetables in. Besides, zinc is an essential micronutrient for plants and is a natural part of the soil.

How do you fill a raised bed cheaply?

From our experience, the Hugelkultur method is the easiest and most cost-efficient method to use. Hugelkultur is a method of layering organic materials such as rotted hay, branches, plant waste, and compost to the soil. You can easily fill a raised garden bed using materials lying around in your yard. As the organic matter decomposes, it breaks down into nutrient rich soil that mimics the natural soil found in a forest. You can refer to this article for more detailed information.

How many bags of soil do I need for a 4 x 8 raised garden bed?

Assuming that your raised garden bed is 17 inches tall, you need 45 cubic feet, or 1.2 cubic yards of soil. If there is 1.5 cubic feet per bag of soil, you would need 30 bags of soil. For more measurements regarding different configurations of your raised garden beds, check out this article.

What type of soil should I use for a raised vegetable garden?

The ideal soil type for raised beds is sandy loam, which is essentially soil that is loose, well-draining, and rich in organic matter. You can buy specialty bagged raised garden bed soil to fill your raised bed. You can also create your own raised garden bed soil by combining garden soil with potting soil, making sure to use more garden soil than potting mix, usually at a 5:1 ratio. Alternatively, you can try a soil blend of 50% topsoil, 30% compost, and 20% organic matter. When buying in bulk, you should try to purchase certified organic compost, as it ensures better quality. 

Can you put cardboard on the bottom of a raised garden bed?

You can line the bottom of your raised garden bed with cardboard and newspaper to deter pests and weeds. For best results, choose cardboard that has no tape and minimal markings, in order to minimize the amount of chemical substances. 

What is the difference between raised bed soil and potting soil?

Potting mix is a man-made material composed of natural substances, including decomposing bark, peat moss, minerals, and perlite. The main difference between garden soil and potting soil is the addition of topsoil, which makes garden soil heavier. Raised bed soil is a specific mixture of soil formulated for raised garden beds, containing the ideal balance between potting soil and garden soil. Potting mix is too light to be used in raised beds, while garden soil is too heavy. Raised bed soil possesses amazing drainage properties and provides gardeners with well-maintained loose soil that establishes a favorable environment for your plants. 

Can I paint on my bed?

Yes, you can paint on your bed!
Two important things to note: painting on your panels will nullify the warranty and if you do not seal the paint with a rust-resistant top coat then your bed may be more susceptible to corrosion. There are different options for what paint to use, so you should search up which paints work best for powder coated metal to decide which you prefer! Before you start painting, make sure you clean the surface and sand it lightly with fine grain sandpaper to make the surface easier for paint to grip to. Make sure you use a metal paint primer as a base and a rust-resistant final coat spray to seal everything in. Share pictures with us if you want, we'd love to see!

What should I put on the bottom of my garden bed?

You should put a layer of organic material at the bottom of your garden bed that will break down and enrich the soil. This can include compost, or woody material such as logs, dry wood, branches, and leaves. Organic material is the best option, as it improves drainage as well as enriches the soil as it breaks down, and does not need to be removed from your raised beds later.

Is free shipping included for orders over $99?

Absolutely! Enjoy free shipping on orders over $99 within the contiguous US, except soil-related and gift card products.

Are they modular? What sizes do they come in?

Our Modern beds are not modular to the same degree that our Classic series. However, there is still room for a degree of customization by utilizing extension kits, available now!

What does double walled mean, and will it help my garden?

-Our Classic line of metal panels consist of single sheets of galvanized steel. Our Modern panels consist of an innovative, double walled structure, providing greater strength and structural integrity when compared to our other garden beds.

Are they bottomless?

-Like our Classic line, our Modern Garden Beds are bottomless. They are designed this way on purpose to provide good drainage and give plants room to breathe and grow. It also gives worms and beneficial microorganisms access to your garden.

Will there be accessories to match like the other series?

We are always looking for new and exciting ways to elevate your gardening experience. We have a lot of exciting ideas and look forward to sharing them with you in the future!

Can I replace the hose of the Vego Retractable Hose Reel?

No, the hose cannot be replaced. Please do not attempt to unscrew the hose reel case.

What kind of wall surfaces should the hose reel be mounted on?

We recommend mounting on flat cement, brick, or high density wood walls.

What is the dimension of the fitting end?

The leader hose is 6.5ft, so we suggest to allow for a distance of about 5-5.5ft from your hose reel.

What should I do if my faucet is far away from the wall?

We recommend using a separate extension leader hose in this case. We offer 6ft and 16ft options.

What is the difference between the standard Hose Reel and Hi Flow Hose Reel?

By comparison, the Hi Flow Hose Reel has a larger diameter with stronger water pressure, and is suited for tougher watering tasks..

How can I perserve the lifespan of my hose?

A pivotal way to ensure this is to drain the hose after turning the faucet off to ensure unneeded pressure is released. Draining your hose will also prevent damage when temperatures drop below freezing. You can also ensure the hose is properly stored in a safe, dry place when not in use.

Can I let the hose retract on its own?

No, do not retract the hose at high speed, this may cause injury and damage the product, please hold and gently guide the hose back to your reel.

What is the dimension of the fitting end?

They are 3/4" each.

How much heat can this hose withstand?

The maximum water temperature this hose can withstand is 122 degrees Fahrenheit (50 degrees Celsius.)

What is Hybrid Material?

A hybrid material refers to a composite material that combines two or more different types of materials to create a new material with properties that are different from its constituent parts. These materials are engineered to capitalize on the beneficial characteristics of each component, such as strength, flexibility, durability, or resistance to heat, chemicals, and wear.

How can I perserve the lifespan of my hose?

A pivotal way to ensure this is to drain the hose after turning the faucet off to ensure unneeded pressure is released. You can also ensure the hose is properly stored in a safe, dry place when not in use.

How much heat can this nozzle withstand?

The maximum water temperature this nozzle can withstand is 104°F(40℃.)

How can I preserve the nozzle in the winter months?

Thoroughly drain the nozzle to prevent damage when dealing with freezing temperatures in winter.

Can I adjust the water flow for each hose with a 2-way water hose splitter?

Yes, you can adjust the water flow for each hose by turning the valves or using the lever or switch on the splitter.

Can the splitter fit with any hose?

Yes, our splitters are built with standard 3/4" NPT threading and are compatible with US standard garden hoses and as well as most watering tools.

Are cement and gravel included?

No, they must be acquired separately. You’ll need 66 lbs of concrete and 22 lbs of gravel.

Does the post come with Wedge Anchor kit for hard/concrete surface?

No, it is not included, but you may purchase them from our website.

Can this post fit with other hose reels?

This mounting post is designed specifically for our retractable hose reel. The hole for hose reel pole is 1” in diameter, so check your 3rd party hose reel accordingly.

Is hardware included?

Yes, this kit comes with 4 washers, 4 screws, and 4 wall plugs.

What is the size of the hole for this additional bracket?

The diameter is 1 inch.

How much heat can these quick connectors withstand?

The maximum water temperature these connectors can withstand is 104℉ (40℃)

Can the quick connector sets fit with any hose?

Yes, our Quick Connector set is built with standard 3/4" NPT threading, they compatible with US standard garden hoses and most of the watering tools.

Can I leave water in these quick connectors during freezing time?

No, please thoroughly drain the adapters and connectors during freezing time in Winter to prevent damage.

What is the coverage area of a 20 Nozzle Oscillating Sprinkler?

The coverage area of the sprinkler can vary depending on the water pressure and settings, but it is designed to cover 4973 square feet.

Can I adjust the range and width of the spray pattern?

Yes, our 20 Nozzle Oscillating Sprinkler comes with adjustable range and width settings to customize the spray pattern according to your lawn or garden size.

How can I preserve these connectors in the winter months?

Thoroughly drain the adapters and connectors to prevent damage when dealing with freezing temperatures in winter.

Can the flow meter timer fit with any taps?

The fitting is 3/4", it fits with most of the tap and garden hose in US.

Can the flow meter attach to tool end?

Yes, it can, you can attach the flow water to tool end and connect with the hose. However, pay attention to the direction, the flow meter will be installed upside down to ensure the correct water flow direction.

Can I use the flow meter on a Rain Barrel Water Tank?

It depends on the water pressure; we do not recommend because the pressure is not consistent and stable in water tank.

How can I preserve the flow meter timer in the winter months?

Thoroughly drain the flow meter timer to prevent damage when dealing with freezing temperatures in winter.

Is this cover waterproof?

Yes, it is splashing waterproof.

Can I use this cover for other hose reel?

It depends on the size and shape of your hose reel, the overall dimension of this cover is 22" X 17.3" X 11", check the size, shape and construction of your hose reel before purchasing.

Is this anchor kit rust proof?

Yes, they are made of stainless steel.

Why does Vego Mode continue to run automatically for one minute every two hours after entering standby mode?

Vego Mode is designed as a continuous composting mode. Despite the completion of the pre-composting cycle, we continue to provide temperature control, ventilation, and occasional agitation to maintain optimal composting conditions within the bucket. This ensures a continuous composting process and prevents the Vego Meal from molding. If left uninterrupted, this process can last for up to 10 days before the device enters final standby mode.

How can I tell if the composted material is too dry or too wet?

A general rule of thumb is that the moisture level should be that of a well squeezed sponge. However, due to variations in moisture content of different kitchen waste, if you find your output too wet, we recommend starting a new cycle.

What can I put in Vego Composter?

Always
Fruit/Vegetable Scraps:
Banana peels, apple peels, tomato tops, onion bottoms, potato peels, avocado skins, carrot tops, vegetable & fruit ends, broccoli & cauliflower stems, apple cores, etc.
Tea & Coffee:
Loose tea and coffee grounds.
Meal Leftovers:
Small quantities of prepared foods like grains, egg shells, fish scraps, meat scraps, sauces, & dairy products (cheese, yogurt, etc.)
Herbaceous Houseplants:
Herbaceous plants (as opposed to woody varieties) have soft stems, leaves & flowers (under 2 in.)Starches:
Bread, pasta, rice, potatoes, cereals, oats and other grains.
Limited
Fibrous Waste:
Chopped up corn husks & nut shells.

Sticky Foods:
Honey, maple syrup, jams, nut butters, etc. (in very small amounts.)
Biodegradable Materials:
Unbleached: Food-soiled paper napkins, tea bags, coffee filters.
Never
Meats & Dairy:
Large amounts of chicken, beef, pork, & lamb, excessive cheeses & yogurts.
Fats & Oils:
Solid fats (butter, margarine, lard), cooking oils.
Hard Waste:
Woody plant matter (sticks & branches), salt, hard bones (chicken, beef, pork, lamb, etc), fruit pits, pineapple heads, walnut shells (toxic to plants.)
Synthetic Waste:
Soaps, shampoo & conditioner, packaging, diapers, baby wipes, feminine hygiene products, pet feces, cigarettes, styrofoam, synthetic chemicals (including cleaners, disinfectants, etc.)
Recyclable Waste:
Paper, envelopes, paper boxes, metal, plastics, glass.
Tip:
●For optimal composting, please break down food waste into small pieces before putting it in. If the waste contains too much liquid, please filter out the water first
●For the sake of plant nutrition, please follow the list to fill your composter, and keep sugary and oily scraps to a minimum for Vego, Fertilize, and Grass modes

What is Vego leal?

Vego Meal, the nutrient-rich output from our Kitchen Composter, can be used as a plant meal, reducing waste and supporting the "garden to table & back again" concept.

What Should I do with my Vego Meal?

The modes you run on your Vego Composter determine how you can use the nutritious Vego Meal:
Vego Mode
Usage for Indoor Plants. Outdoor Plants. Garden Beds Planters, Lawns. Add to potting soil or use as a topdressin
Mix Vego Meal with soil in a 1:10 ratio. Higher maturitytio of Vego Meal to soil. Grass mode output is ideal.
Express Mode
Usage for Garden Composter, Worm Composter, Storage, Green Bin
Add excess to compost piles to stimulate composting, or in airtight containers for later use. Reduced volume and odor make it ideal for composting.
Fertilize Mode
Usage for Outdoor Plants, Garden Beds, Planters
Topdress using a 1:10 ratio of Vego Meal to soil. Adjust the ratio based on plant stages for optimal growth.
Grass Mode
Usage for Lawn,Outdoor Plants, Garden Beds, Planters
Use as a topdressing. Apply in the morning or evening, during rainy or dry days. Use a 1:10 ratio of Vego Meal to soil. Grass mode output is ideal.

How should I maintain my Vego Composter?

Cleaning your Vego Composter
To maintain and upkeep your composter, it is important to keep it clean. We recommend cleaning the exterior of your device once a month or as frequently as your other kitchen appliances. To ensure optimal performance, clean your inner bucket every time it is emptied.
●Unplug the power cord before cleaning.
●Please use a soft, damp cloth to wipe the exterior surfaces of the Vego Composter, including detachable parts such as the lid, inner bucket surface, and carbon filter box. If heavily soiled, you may use a small amount of dish soap. After cleaning, ensure to dry the surfaces thoroughly.
●Do not submerge your device in water as it contains electrical components that could be damaged by water and may cause electric shock.
Cleaning your bucket
Different types of kitchen waste may leave residue on the inner walls or blades. After cleaning out the Vego Meal, you can remove the residue as follows:
●Quickly clean the inner surface and any food residue using a brush and soap.
●For stubborn residue, add water to the waterline inside the bucket, cover with the lid, and activate Clean Mode. After the mode ends, pour out the dirty water and wipe clean.
●The inner bucket is dishwasher safe. Run a hot cycle, and after it completes, allow the bucket to cool before placing it back in the machine.
●Ensure the inner bucket is dry and cool before reinserting it into the device.
The Carbon Filter Refill Kit
The Carbon Filter Kit helps absorb odors produced during the composting process. You need to replace this periodically. Your device will notify you when it's time to replace the filter, or you can replace it every three months or whenever you notice strong odors.
Purchase a Carbon Filter Refill Kit at the following link: https://vego.com/pages/installation

How to create an account in the app?

1. Tap on the "Sign Up" button.
2. Enter your email to receive the verification code.
3. Set a password for your account.
4. Agree to the terms of use.

How to connect devices and App?

1. Enable bluetooth on your phone
2. Click “Add Device”
3. Hold the power and light buttons on the composter for 3 seconds, wait for a sound, and then your composter will appear in the app
4. Click “Connect” in the app, and enter your wifi credentials
Note: During the connection process, your phone, device, & wifi router should be within 10 ft of each other

How do I establish connection if my device supports both 2.4G and 5G networks?

If your router supports both 2.4GHz and 5GHz networks, while only one Wi-Fi name appears in your network selection page, please take the following steps.
1. Go to your router's wireless connection page (access is usually provided on the label on the back of the router);
2. Proceed to the settings page for 2.4GHz, and set the Wi-Fi name (SSID) as xxx-2.4G, with xxx for the Wi-Fi name. Save the new settings;
3. Proceed to the settings page for 5GHz, and set the Wi-Fi name (SSID) as xxx-5G, with xxx for the Wi-Fi name. Save the new settings;
4. A new Wi-Fi network name should then appear in your mobile phone's Wi-Fi settings.
Note: After changing the Wi-Fi name, reconnect to the wireless router device. Use the same password if it has not been changed.

Can multiple devices be connected to the same account?

Yes.

Can I manage multiple devices with one app?

Yes, you can manage multiple devices using just one app.

Can I share my device with family members?

Yes, you can share your device with up to 5 friends via the app.

What should I do if an invited user accidentally deletes the device?

You can invite the user again.

What is the Reminder Function?

Smart reminder assistant keeps users updated on real-time progress and completion of the device, reminding them to dispose of the waste.

What OS versions are supported by the Vego app?

iOS: Version 16 and newer ones are supported.
Android: Version 8 and newer ones are supported.

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Still Have Questions?

Customer Service: Accessible 7 days a week from 8 AM to 4:30 PM CST through Phone and Live Chat, and around the clock via Email.
Support Phone: (866) 597-1888
Support Email: hello@vegogarden.com